Frequently Asked Questions

What makes Evoria products different?

Evoria Naturals offers botanical-inspired hair care designed to cleanse, nourish and care for your hair as part of a healthy hair-care routine.

Are your products suitable for all hair types?

Our products are formulated to be suitable for a variety of hair types and textures. Individual results may vary depending on your hair type and routine.

How often should I use the products?

For best results, use the shampoo and conditioner as part of your regular wash routine. Hair oil and treatments can be used according to your hair's needs.

How long will shipping take?

• Gqeberha: 1–2 business days
• Major South African cities: 2–5 business days
• Outlying areas: 3–7 business days

Delivery times may vary during peak periods.

Do you offer local delivery?

Yes! We offer local delivery within Gqeberha. Free local delivery is available on qualifying orders.

Where do you ship?

We currently ship throughout South Africa.

What payment methods do you accept?

We accept the payment methods available at checkout. Additional payment options may be introduced as our store grows.

Can I return my order?

Please refer to our Refund Policy for information about returns, exchanges and eligibility.

How can I contact Evoria?

📱 WhatsApp: 062 415 4334